Your feedback means a lot to me ...
All good businesses collect feedback - but at Note Couture, I go a step further by collecting mine through an independent body and making it available on the web.
WOMO (Word of Mouth Online) is a website where customers share their experiences.  People find the very best businesses on WOMO because the best businesses have happy customers.
If you would like to view the feedback that has been left on WOMO, please click here
And of course some customers are kind enough to send me lovely emails, so I have included a selection of those below (with their permission of course):

Hi Julie

I just received my parcel.  Once again, thank you for your quick and friendly service.  All the items are perfect and I can't wait to give out the ones that are gifts.  I am even trying to think of a reason I can use my "Mum of" notepad.  Love your work!

Monika Wilson - Vic


Thanks Julie - stationery arrived today - looks great!  We were very impressed with the prompt service, the design is terrific and we look forward to sending them to our family and friends.

Best wishes
Peter Sim,  Vic
Thank you so much for the gorgeous stationery.  We are extremely pleased with the result and have been very impressed with all aspects of your service.  We will be sure to recommend your service to others.
Kind regards
Alisha Tucker - Kalangadoo, SA.
Hi Julie
I just wanted to say a big THANK YOU! for the gorgeous little extra notepad you put in my order.  I also wanted to let you know that the people I gave them to loved them.  My sister, mother-in-law and mum were all given them today and adored them.
So thank you once again for my gorgeous stationery and unbelievably fast order, and I look forward to placing my next order.
Fi Longmire - Brighton, Victoria
Hi there Julie,
Just a note to let you know that I received my purchase and love it!!
It is very difficult in Japan to find such products and I am always so weary of ordering online.  However, I have been nothing but impressed with the service, the quality, and the personal care.  I will be passing on your information to colleagues and friends.
As for the gift cards, they are gorgeous and it was very kind of you to include them.
Arigato!! (thank You)
Linda Dabley - Japan
Hi Julie,
In the midst of packing my room up, and putting the PC away into a week or so's storage while I live out of my car until my new home is handed over next Friday. Remembered your lovely and thoughtful gift as part of my purchase, and note that it validates again why I do 99% of my shopping on the internet, with trusted suppliers. They Try Harder and Care About their Customers. You are a treasure - 'twas a lovely surprise in a very stressful time.

I look forward to setting up my home and continuing a long and mutually beneficial relationship with someone I've never met :-) Thanks Julie...see you on the other side!!!

Regards and thanks,
Diane Hicks - NSW
Hi Julie,

I received my order today and I am absolutely thrilled...thank you so much!  :)

Your customer service, attention to detail and communication with your client is outstanding!

I have recommended Note Couture to family and work colleagues, so do hope you get some more orders from Brisbane soon!

Best wishes.
Maureen Whelan - Qld
Hi Julie
Well, wonders never cease - I have just received my parcel in the mail today - Aust Post have outdone themselves.  I love the Shopping List - it has ALWAYS been a motto of mine  ...  "if it's on the list, then Mum will buy it".  As I tell my hubby and kids, I may be good at most things, but mind reading is not one of them!
My Fig Jam and Lemon Butter will never look the same in their new jazzy jars with my new Labels, and the 'Request what you like here' Menu Planner will hopefully please every member of the household and make my job easier.
I also love the Address Labels and may get some more for my girls.
A really big thanx also for the little note pad you popped in for me. I just love it.
Thank you, thank you, thank you.   xxx
Jacqui Sarinis - WA
Hi Julie
Now that the Christmas mayhem has finished, I wanted to say thanks for your wonderful products, and even more so, your incredibly fast delivery!!  I have been both a recipient and give of your fabulous 'To Do' product with the individual Characters - I love them, as has everyone I have given them to.
I hope you get a break as I feel you will have well and truly earned it!
Thanks again
Jenny Ballhausen - NSW
Dear Julie
I wanted to thank you for the professional and super fast service!  Every item that I have ordered from Note Couture over the last few years has been extremely well received by the recipients and they love the fact that it is something personal.
I have a very difficult time when I visit the website as I would love one of everything and I have to try very hard to keep my shopping cart limited to what I actually need for gifts.  I have to admit that I'm a stationery addict!  Is there a support group for that?
The website is now a lot easier to use and it is usually the first place I go when needing that little something extra.
Thank you once again for the wonderful service.
Warm regards
Jennifer McLennan - NSW
Hi Julie
What great customers service you give.  I'm sitting here with a smile on my face and grateful that there are still genuine people like yourself in the world.
Heather Jacobs - Qld
Hi Julie
The parcel arrived today and everything looks fantastic.  I am so impressed.  Hopefully when everyone receives their invites it will result in some referred business for you.
Thanks again Julie, I am so happy with my order and your fantastic service.
Melanie Davies - WA
Hey Julie
Quote from my friend Michelle upon receiving her gift:  "I received rather a lovely surprise today from you and wanted to say a BIG THANK YOU.  They are absolutely perfect and the 'to do' list is proudly displayed on my fridge"
She adores shoes, and puts my collection to shame, so your range of shoe illustratons is perfect for her.
Thanks again for fabulous customer service.
Diane Hicks - NSW
Dear Julie
THANK YOU for the express post parcel I just received!
I love all four of the mini notepads - three are gifts and if they love them as much as I do, then it will make me happy.
Thank you also for the pressie - owl gift cards - love love love love love them.
Thanks again from one VERY happy customer!
Anna Goodwin - Vic
Hi Julie
I have been using the address labels which I ordered from you for all of my wedding invites and I wanted to tell you that I absolutely LOVE them!  You have done an awesome job!
Thanks again
Jacqui Pavic - Vic
Hi Julie
Thank you so much for your quick service.  The invitations arrived today and they look fantastic, thank you.  I look forward to ordering from you in the future.
Jo Tyson - Vic
Hi Julie
Oooh my order arrived today and they are absolutely gorgeous, and thank you for my special treat.  I am currently working on my next order!
Thanks again
Kerrie Dowsling - Vic
You were right on every count! As you knew you would be!

Packaging best in the world? Check.
Items arrive on time? Check.
Items arrive in pristine condition? Check.
Items FABULOUS as promised? Check.
Customer THRILLED? Check.

Thank you so much and thank you especially for the surprise pressie! Yay! That was such a treat to find. My friends' birthdays are not till the end of the month, so I will email you and let you know how much they loved them. Hope it results in more business for you.

I know I will be a repeat customer!

Thanks again,

All the best.
Nickie Thompson – Auckland NZ


Hi Julie

Received order today ... thank you so much, an absolutely fabulous service. Product is excellent, communication wonderful and service fast and reliable.I LOVE THIS SITE!!!

Samantha Kelly - Vic


My sister lives in NSW  and just sent me your adorable pink notebook (personalized) for my birthday.  I just love it!  And how cool to have an Aussie product here in Mississippi - none of my friends have your cute stuff!
I just wanted to say  - "Keep up the Great Work"!

Missie Broyles
Madison, Mississippi, USA


Hi Julie,
I received my package and it's absolutely wonderful. You have exceeded my expectations.
Thank you.
Elizabeth Simpson
Hi Julie,

Thank you, thank you, thank you for my amazing notepads and books I received today!!!  I absolutely love them!   Your products are of such a high standard; they’re immaculate! I’ll be putting through another order shortly.  Many, many thanks Julie for your amazing & quick service.

Jo-Ann Flood - Vic

Hi Julie,

Just a quick note to let you know my order arrived safe and sound today.

After a couple of bad experiences, I have become a little sceptical about ordering items on line as you just can’t be too sure that you’ll get what you paid for (or get anything at all!!).  I’m very happy to say that you have restored my faith in buying on-line.

The items are wonderful, the delivery was super fast and the complimentary Christmas notes were a lovely surprise – thank-you, thank-you, thank-you.

I’ll be sure to spread the word amongst my friends about “The Fabulous Note Couture” business, and hope to buy from you again in the future.

Kind regards

Lisa Casamento - Vic
Dear Julie
I've been meaning to write to you since receiving my first order.  After giving birth to my beautiful baby boy, William Patrick I ordered some gorgeous personalised stationery from you.  I can't tell you how excited I was when it arrived, and it was so beautifully packaged.  The neatly presented parcels looked like they were wrapped so well, with lots of care.  The products were every bit as beautiful as I expected and I hastily started writing my 'thank you' notes to relatives and friends, using this stationery.  I can't wait to think of another excuse to order some more stock from you!
Also, I just wanted to say that I love the personal touch in your newsletters, and they way you listen to the feedback your customers send.
All the very best for continuing a successful business which you obviously care so much about.
Warm regards
Louise Gleadell - Vic
Hi Julie
My stationery arrived today and I am so so pleased.  They are absolutely divine.  I feel so special having a personalised product - just for me.  The ones for my son will be great as thank you notes to friends who babysit him and it will be something special to receive.  
Thank you again for such a beautiful product.  You should be very proud of yourself.  From everything including the quality of your product to the way you answer emails and queries within minutes of receiving them.  It will now become 'my thing' to buy friends and families as presents as everyone loves receiving someone personalised and special just for them.

You will be hearing more from me over the coming months.
Kind Regards
Priscilla Hosking - Qld
Hi Julie
Just wanted to say a MASSIVE thank you for my order which arrived today.  I cannot tell you how impressed I am with every bit of my dealings with your incredibly professionally ran company.  I went back to study as a mature age student - primary teaching - and these cards will be just fantastic (and original) to use in the classroom.  I will definitely be spreading the word about your website and what you do - thank you so much for just brilliant customer service and a quality product.

Fiona Harper - Vic
Hello Julie
Just a quick note - a little while ago, I placed an order for some stationary as a gift, well, I just wanted to let you know that my girlfriend loved her present! So many times, people are quick to complain about services that dont meet their expectations, but it's not that often that people write to say "thank you" and I wanted to let you know that she really did love her gift. Thank you for a unique gift service.

Bobbie Castellan - NSW
Hi Julie,
I just wanted to say thankyou for yet again another gorgeous product from your range. Our wedding thank-you letters will look fabulous!
As usual the product is great and the postage was ridiculously efficient - I've never been disappointed with the service, and this order was no exception!
Thanks again,
Lindsie Lenon - Vic
Hi Julie,

Thanks for the quick turn around on the note cards I ordered. They are delightful. I normally procrastinate a little, but I have just about finished writing all our thank you cards because I just want other people to see them!
Again, thanks for your great service.
Kind regards,
Theresa Grills - NSW
Hi Julie,
I just wanted to drop you a quick line to thank you for the stationery I ordered for my Mum and Mother in Law for Mother's Day.  Both Mums enjoyed receiving their own personalised notepads.


Kind regards,
Larissa Douglas - Vic
Hi Julie

Just a note to say a huge thank you for your wonderful service I received when I ordered my personalised invitations recently. It was such a pleasure to deal with you and extremely refreshing to have instant replies to my emails.To receive my order within a week of ordering completed the totally seamless transaction. I have already referred you to my friends and hope to do business with you again in the future.


Kind regards
Kirsten Howton - NSW
Hi Julie
What great customers service you give.  I'm sitting here with a smile on my face and grateful that there are still genuine people like yourself in the world.
Heather Jacobs - Qld

Dear Julie
Many thanks for the extra prompt delivery of my order - I couldn't believe how quickly this was done - WOW!!! As this was my first order I wasn't sure how everything would turn out - it is beyond my expectation and will be ordering again in the near future. I only have one problem - my daughters now want to order their own stationery - so you will be getting another order earlier than I thought.
Tina Battye - Vic
Hi Julie
I recently ordered some personalised stationery for my 1 year old niece ... I know she's a bit young, but I thought it was such a cute idea I couldn't resist!! Anyway, I just wanted to say 'thank you' because her mum & dad absolutely loved them and though it was the most lovely, thoughtful gift.
Good luck with your business - I'm sure I will be purchasing again soon.
Lauren Gledhill - NSW
Dear Julie
My goodie bag arrived safely and I'm just thrilled with all the things. I love your notes and it is so great to have them with people's names etc. Can't wait to hear the ooh's and aah's and "where did you get them".
Louise Baldwin - Qld
Dear Julie
My note sheets arrived in the mail today ...the packaging and presentation made it feel like opening a special present! I'm very happy with the finished product which looks gorgeous. Note Couture will certainly help bring back the art of handwritten notes for private and business communication. I will be recommending you to others without hesitation and look forward to seeing your new releases on your website and to putting more orders in with you soon.
Adrianne Katmadis - NSW
Dear Julie,

I received my order and was absolutely delighted with the quality of the products.

Thanks again for the personal and prompt service. It certainly made part of my Christmas shopping a pleasant experience.

Seasons Greeting and Kindest Regards
Louise Johnson - Vic


Hi Julie,

Just to let you know that I received all my cards today and they are all very beautiful and just arrived in time for my friend's birthday on the tomorrow! I have got a few more birthdays coming up in a few months so you will no doubt be hearing from me again.

All the very best and thank you soooooo much for making me stand out from the rest when it comes to communication!
Roz Philpott - UK


Wow, that was quick. I got my order on Tuesday and I absolutely love them. I will be showing all my friends. You will get many more orders from me. I am very impressed with the quality of the paper and your wonderful service. Thanks again,

Kellie Gray - Victoria


Thanks Julie, your stuff is awesome! Every girlfriend is getting these this year!!!
Rebecca Raap - Sydney